Notable experiences

 

Renew You by Design

workshop facilitation

Renew You is a workshop I co-created that focuses on creating a space for introspection, sharing, and reflection. As designers and enterprise design thinking facilitators, we wanted to use the skills we have developed for product teams and use them to help transform ourselves and the people in our community. 

Contributors: Andi Lozano, Ploy Buraparate

Renew You is a must-do workshop for people who want to know exactly what drives them and then use that to help keep them moving forward into a future they want to build for themselves.
— Renew You participant
 

Antiracism Activation Kit

education and facilitation

Many antiracism resources exist, but sometimes we don’t know where to start. The Antiracism Activation Kit is a resource designed to get folks who are new to antiracism work off the ground. We lead workshops, trainings, and talks about how to combat racism in our lives and workplaces.

 

Ethical AI education

education and communication

Artificial intelligence is rapidly growing in capability, impact, and influence. As designers and developers of AI systems, it is imperative to understand the ethical considerations of our work. I shared these considerations with product teams who are looking to build and train models in their products.

“You’ve kept an open mind throughout our interactions and appreciate your willingness to take risks and work with me on critical data requirements that I’ve thrown at you during the course of our project.
— Data Scientist, IBM Security
 

Understanding cyber attacks

Article

Cybersecurity is a complex domain. When I first joined the team, a designer told me, “You’ll be on this team for over a year before you feel like you really understand the domain.”

I really didn’t want that to be the case because I was eager to contribute to my team. In an attempt to educate security new-hires, who I lovingly refer to as “newbs'“, I wrote a little diddly that made cyber attacks understandable through relatable metaphors.

Oh man, I love the copy you wrote on understanding cyber attacks! Super engaging. If everything was written like this, Security domain knowledge would be so much easier to understand.
— Visual Designer, IBM Security
 

Product team workshops

Workshop facilitation

There’s something about being together in a room that inspires collaboration— it’s almost magical. But when a global pandemic mandates the entire world to work from home, how do we spark the magic in a remote workshop?

I’ve taken the principles of facilitation and morphed them into fully remote-workshops.

Thank you so much for your tremendous effort in facilitating the Threat Intelligence Insights workshop. The entire team was engaged, you kept us on track, and we’re on the way to an amazing goal that our PM and Dev are going to be super proud of.
— Design Lead, IBM Security
 

Education for early-career designers, product managers, and engineers

Workshop facilitation

Design thinking isn’t a workshop, it’s a framework for practitioners to use as a tool box. I work with IBM’s new-hire program, Patterns, which is a 6-week “bootcamp” with real projects that need fresh talent. These practices are taught in a simulated workshop with designers, developers, and offering managers in their first weeks at IBM. This education drives meaningful user outcomes when the new hires are distributed to their product teams.